Privacy Policy
Effective Date: 03.10.24
Welcome to Rebekah Beale Naturopathy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our services, including online naturopathic consultations. We value your privacy and are committed to ensuring that your personal information is handled in a secure and responsible manner.
1. Information We Collect
We collect various types of personal information to provide you with our naturopathic services. The types of information we may collect include:
Personal Information: Name, contact details (e.g., email address, phone number), date of birth, and address.
Health Information: Medical history, current health concerns, lifestyle details, family medical history, and information related to your diet, sleep, water intake, stress levels, and other relevant bodily systems.
Payment Information: Payment details provided when purchasing services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To provide naturopathic consultations, create individualized treatment plans, and respond to your inquiries.
Personalization: To tailor our recommendations to your specific health needs.
Communication: To communicate with you about your appointments, services, updates, or other information relevant to your health.
Payment Processing: To process payments for our services.
Legal Compliance: To comply with applicable legal obligations.
3. Software Used for Data Management
We use SimpleClinic, a secure practice management software, to manage your personal and health information. SimpleClinic is compliant with applicable privacy regulations and ensures that your data is stored and transmitted securely.
4. How We Protect Your Information
We take your privacy seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. We may share your information only in the following circumstances:
With Service Providers: To trusted service providers, including SimpleClinic, who assist us in operating our business or providing services to you, under confidentiality agreements.
For Legal Reasons: To comply with applicable laws, regulations, or legal processes, or to protect the rights, safety, or property of Rebekah Beale Naturopathy or others.
6. Your Rights
You have certain rights regarding your personal information, including:
Access: You may request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us at [insert contact information].
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Cookies and Online Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website, along with the effective date.
10. Contact Us
If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at:
Rebekah Beale Naturopathy
0458 484 292